Nov
22
2009
0

Cox.net Feedback Loop

Cox.net is an incredibly popular internet service provider with millions of members.  As a marketer it is in your best interest to do anything and everything you can to help Cox.net trust you and your emails.  There is nothing worse than ending up in a spam box or having your emails rejected all together!

The Feedback Loop

Fortunately Cox.net allows bulk email senders and ISPs to register a feedback loop address.

Cox.net uses the ReturnPath Feedback Loop Serivce.  This means that you can start to build trust with all of ReturnPaths customers (like Yahoo, BlueTie, Comcast, Roadrunner, USA.net, etc.) by simply never sending spam emails.  Eventually ReturnPath will lable you as a reputable sender.

By completing the feedback loop registration form you accomplish two things:

  1. You instill a little more trust in Cox.net’s Anti-Spam filters.  Trust is everything!
  2. You will be alerted when a Cox.net customer marks an email as spam so you can remove that user from your email list.

The Next Step

  1. You will need to have setup and configured your feedback loop email address.  I recommend using abuse@yourdomain.  They will require you confirm ownership of this email.
  2. You will need to register your servers outbound IP address’ that you wish to recieve feedback for.
  3. Never spam and handle any and all complaints promptly.

NOTE:  At this time, Cox.net has temporarily stopped the registration of new Feedback Loop registrations.  Keep an eye out though as you will want to register once they start allowing submissions again.  You can find the Cox.net Feedback Loop Request Form here.

Written by Josh Sommers in: Email Marketing | Tags: , , , ,
Nov
22
2009
0

Earthlink Feedback Loop

Earthlink has millions of members using their email service.  As a marketer it is in your best interest to do anything and everything you can to help Earthlink trust you and your emails.  You don’t want to end up in a spam box or have your emails rejected do you?

The Feedback Loop

Fortunately Earthlink allows bulk email senders and ISPs to register a feedback loop address.

By completing the feedback loop registration form you accomplish two things:

  1. You instill a little more trust in Earthlink’s Anti-Spam filters.  Trust is everything!
  2. You will be alerted when an Earthlink customer marks an email as spam so you can remove that user from your email list.

The Next Step

  1. You will need to have setup and configured your feedback loop email address.  I recommend using abuse@yourdomain.  They will require you confirm ownership of this email.
  2. You will need to supply a list of IP address’ and domains that will be tracked.
  3. You will need to send them your contact information including your email address, phone number and physical address if possible.
  4. Never spam and handle any and all complaints promptly.
Written by Josh Sommers in: Email Marketing | Tags: , , , ,
Nov
22
2009
2

MSN/Hotmail Feedback Loop

Microsoft has hundreds of millions of email addresses between their MSN and Hotmail email services.  As a marketer it is in your best interest to do anything and everything you can to help Microsoft trust you and your emails.  You don’t want to end up in a spam box or have your emails rejected do you?

The Feedback Loop

Fortunately Microsoft allows bulk email senders and ISPs to register a feedback loop address.

By completing the feedback loop registration form you accomplish two things:

  1. You instill a little more trust in Microsoft’s Anti-Spam filters.  Trust is everything!
  2. You will be alerted when an Microsoft customer marks an email as spam so you can remove that user from your email list.

The Next Step

  1. You will need to have setup and configured your feedback loop email address.  I recommend using abuse@yourdomain.  They will require you confirm ownership of this email.
  2. You will need to provide detailed information about your network, email servers, IP address ranges and anti-spam policys.
  3. Never spam and handle any and all complaints promptly.

Now that you have everything together head over to the Microsofts Feedback Loop Registration and get started.

Written by Josh Sommers in: Email Marketing | Tags: , , , ,

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